Thank you for reaching out! 😊 We understand it may seem unusual to receive your order in Amazon packaging, even though it was placed on our website. Here's why:

All our products are stocked in Amazon warehouses to ensure fast and reliable delivery. This means when you place an order with us, it’s dispatched directly from Amazon’s facilities using their logistics system.

If you experience any delays or issues with your order, or if it has not arrived within the expected timeframe, please contact us at info@yeojastyle.com. We’re here to help resolve any concerns as quickly as possible!

We’re sorry to hear about the delay with your Same Day Delivery! Here are a few possible reasons:

• Is your delivery address a business, student residence, hotel, or located above a business? Unfortunately, these addresses aren’t supported for Same Day Delivery by our courier. For these, we use an alternative delivery method during office hours.
• If your address doesn’t fall under these categories and your package hasn’t been delivered within 3 business days, please contact us at info@yeojastyle.com

We’ll look into the issue immediately and ensure it’s resolved for you as soon as possible!

Yes, you can still cancel or edit your order as long as it has not yet been shipped or is in transit.

To request a cancellation or edit, please contact us at info@yeojastyle.com. Make sure to include your order number so we can assist you quickly and efficiently.

We’re here to help resolve your concern as soon as possible!

We’re sorry for the inconvenience! Please contact us at info@yeojastyle.com so we can assist you right away.

To help us resolve the issue faster, kindly include the following:

• Photos of the items received.
• Your order number and details of the missing or incorrect product.

We’ll make sure to address the issue promptly and find a solution for you!

If your order status shows as delivered, but you haven’t received your package, we recommend checking with your neighbors first, as they might have accepted the package on your behalf.

If you still can’t locate your package, please contact us at info@yeojastyle.com. We’ll assist you in tracking it down or finding a solution as quickly as possible!

You have the right to cancel and return your order within 14 days of delivery without providing any reason.

For detailed information about our return process, please visit:
Returns Policy.

If you have any further questions, feel free to contact us at info@yeojastyle.com. We’re happy to

Yes, we offer free shipping on orders above a certain amount, which varies depending on the country.

For more details, please visit:
Shipping Information.

If you have any further questions, feel free to reach out to us at info@yeojastyle.com. We're happy to assist!